SHOP•COM’s mission is to create
and deliver the most compelling shopping experiences for
their customers. It’s an ambitious but achievable
commitment. Here’s how they do it.
It begins by creating an environment where
both merchants and customers want to be. Customers go where
they have the most choice and merchants go where the customers
are. So, they start with merchants. Lots of merchants...
all in one place. Big merchants. Small merchants. Merchants
with household brands. Merchants with niche products. In
all cases, merchants who have passed SHOP•COM’s
stringent quality review process, which includes the criteria
that they offer only family-friendly products and that they
are demonstrated experts at remote shopping - everything
from product presentations to on-time delivery to your door
to providing conscientious customer service after the sale.
Today, SHOP•COM has successfully
attracted hundreds of qualified merchants, offering millions
of unique products, all shop-able by customers using OneCart&trade
and one account. They were able to accomplish this because
they directly aligned the interest of the merchant with
the interest of the marketplace by pioneering and introducing
the cost-per-order (CPO) business model. This highly-efficient
model is extremely attractive to merchants because it gives
them a completely predictable ROI (return on investment),
unlike models where they advertise to drive traffic to their
own sites and then hope to make enough sales to cover their
advertising costs.